Support

Email us. A person replies.

Send your Amazon order number and a short description of the problem to support@nesttraxx.com.

Email support

support@nesttraxx.com

Include your Amazon order number if your question is about a specific feeder. We reply by email, and we do not offer phone support.

Orders, shipping, and returns

NestTraxx orders ship and are returned through Amazon. For delivery status or to start a return, use your Amazon orders page. Returns follow Amazon’s standard policy.

Your Amazon orders

Common questions

Subscription, WiFi, battery in the shade, squirrels, cleaning, and warranty are all covered in the FAQ.

Write to us

Send a message

This form opens your email app with the message filled in. Nothing is stored on this site.

Warranty

12 months, from the seller.

Every NestTraxx feeder comes with a 12 month warranty from NESTTRAXX LLC. If something is not right, email support@nesttraxx.com with your Amazon order number and a short description. The full terms are in the Terms and Conditions.

The company

Designed in Georgia. Sold on Amazon. Supported by email.

Roswell, Georgia

Home of NESTTRAXX LLC.

Fall 2026

Launch on Amazon, fulfilled by Amazon.

12 months

Warranty from the seller, handled through Support.

A northern cardinal on the NestTraxx tray, as recorded by the feeder camera